Updated: September 7, 2018
We collect personally identifiable information, like first and last names, postal addresses, email addresses, phone, etc., when voluntarily submitted by our users. The information you provide is used to fulfill your specific request.
Every digital parking permit is required to have associated vehicle information such as vehicle year, make, model, vin, and plate. The information collected at the time of purchase and any changes to this information thereafter is stored and tracked to help identify permitted vehicles.
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these agencies or companies for marketing purposes.
We may share information with third party enforcement companies such as towing, security, and property management to assist them in monitoring and managing their property. The information is not provided to these companies for marketing purposes.
Your personally identifiable information is kept secure. Only authorized employees, agents and parking enforcement companies (who have agreed to keep information secure and confidential) have access to this information to assist in customer service and improving our service.