I moved, how do I cancel my account?

Select your nearest city

If you are not sure of your city’s web address, please go to the Account Login menu item listed above, or noted below, to guide you to the correct portal.

Account Login

After selecting the city nearest to your property, you will immediately see the portal’s login and registration forms.

  • Already have an account?
    If you already have an account, please complete the login form to access the portal.

Cancelling a permit

From your dashboard find the specific permit for which you want to cancel. On the bottom row of the permit information locate the large, red “Cancel Permit?” button and click it. A confirmation prompt will appear, click the red “Cancel it” button to confirm. Go through the remainder of your active permits and repeat this process until all permits have been cancelled.

* Please note you can only cancel recurring permits from your dashboard. Permits that have a fixed end date will naturally deactivate on that date. If you wish to cancel a permit with a fixed end date, please contact our support team.

Managing your payment methods

From your dashboard select the “Payment Methods” button on the right-hand side of the screen on desktops or under the Active/Inactive permit lists on mobile devices.

  • Deleting a saved payment method
    To delete a payment method saved to your account, find the payment method you wish to delete. Click the “Delete” button next to it. Repeat this process until all payment methods have been deleted.