I can’t login to my account

Overview

Here’s how to troubleshoot if you’re unable to login to your account and receiving an error. You can only login if you’ve previously created an account. Create an account.

Account Login Troubleshooting

Unknown email address. Check again or try your username
  • Check the spelling of the email you entered
  • Try a different email address you might have used
  • Use your Username to login instead
  • You do not have an account with SimplyPermits. Create an account

Error: the username ___ is not registered on this site. If you are unsure of your username, try your email address instead
  • Check the spelling of the Username you entered
  • Try a different Username you might have used
  • Use your Email to login instead
  • You do not have an account with SimplyPermits. Create an account

Error: The password you entered for the username ___ is incorrect.
  • Check the spelling of the password you entered
  • Try a different Password you might have used
  • Use the Forgot Password? link to reset your password